Individual sessions with 1st free session
Programmes - individual sessions for one client, in which it is possible to sign up for the 1st session for free and then continue with the whole programme.
Example: One-to-one English language programmes with a free trial session. Then the client prepays for a package of 10 sessions with the option to retake.
Client
Admin
Instructor
Client
| Before booking |
|---|
| During booking |
| Selects the programme/class from the menu, fills in the details and submits the form |
| After booking creation |
| Receives a notification that the |
| booking has been completed and a request to confirm the |
| booking (from the system's side, this is a confirmation of entering |
| the correct email address) |
| After booking confirmation |
| Notification is automatically sent |
| with all programme information with the option to log in to the profile - |
| email template: Booking confirmation |
| After the trial session |
| The client pays the booking debt |
| After the class has run out of sessions |
| The client will be re-registered in a new class with a new debtThe client pays the debt on the new booking |
Admin
| Before booking |
|---|
| Creates a programme of type Ongoing - MANUAL, where the number of billable sessions will be set to 10 and the unit price per session will be setCreates a class with 11 sessions, where 10 sessions (except the 1st) will be marked as billable- MANUALSets the instructor for the groupSets the class capacity to 1Creates a template for the confirmation email - Booking Confirmation - MANUALAdds communication template at programme level |
| During booking |
| After booking creation |
| After booking confirmation |
| The booking is automatically flagged with the status - Valid booking for the courseRegistration debt is calculated as amount per session x number of billable sessions (10) |
| After the trial session |
| Payment is assigned to the booking (automatically/manually) |
| After the class has run out of sessions |
| Copies the class with all the data, setting 10 billable sessions with a price per 1 session/session Sends an email to the client informing them of the new booking |
Instructor
| Before booking |
|---|
| During booking |
| After booking creation |
| After booking confirmation |
| After the trial session |
| After the class has run out of sessions |
| Takes attendance on the eventRecords payments at bookings |