32 docs tagged with "attendance"

When you open a session from the Calendar, the attendance panel has two views you can switch between using the toggle in the top right:

This guide covers everything an instructor needs to manage attendance in Zooza — from finding your sessions on the dashboard to marking attendance, reading c...

Blocks let you divide the sessions within a class into smaller logical units. Common use cases:

The blocks feature allows you to divide the terms within a class into smaller logical units - subgroups that you can use for different purposes depending on ...

Due to the pandemic situation, we have developed the ability to collect reasons for opting out of classes from clients. Why they are checking out of individu...

Use this when the client won’t start or it’s a duplicate. Steps: Bookings → Detail → Change status to Deleted. (You will still have a data in CRM under filst...

<!-- Synonyms: widget fonts, form fonts, change font on booking form, customize form appearance, CSS widget, widget styling, form design, widget colors, font...

There are two ways to change the details of a client or booking.

From First Login to Everyday Use

Programme - individual, which will only be available for 1 session.

If, as a language school or a project offering individual sessions, you are first collecting interest and then creating dates and schedules, it is ideal to u...

Programmes - individual sessions for one client, in which it is possible to sign up for the 1st session for free and then continue with the whole programme.

Instructors go to your Zooza app URL (e.g., asia.zooza.app), enter their email address, and receive a secure login link by email. There is no password — they...

Instructor substitution is a functionality in which an unavailable instructor is replaced by another one. This feature is available as a setting that, when a...

King of a class is a feature that lets one client manage make-up session attendance on behalf of all registrations in a class. Instead of each participant bo...

Make-up session (also called make-up or make-up sessions) allow children who miss a class to attend a different session as a substitute. This guide covers th...

When a child misses a session and the absence is properly recorded, the system generates a make-up credit on the booking. The parent can then use this credit...

> Trials are client-initiated. Clients book their own trial via the website booking form. You cannot create a trial booking manually on behalf of a client — ...

Admins and instructors (with full report permission) can set or change attendance for any client on any session — including sessions in the past. There are n...

MATKO (Make-up Attendance Testing & Knowledge Oracle) is a diagnostic tool for admins and support staff. It answers the question "why can't this client see s...

Programme - for a period with two classes, where several people can sign up on one form

The Network Application is a centralized reporting and management platform designed to help franchisors monitor and oversee their entire franchise network. I...

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Personas is a feature that distinguishes between attendees and clients, giving each their own dedicated profile. Instead of treating a child (or other attend...

At the moment Zooza provides all kinds of static data about programmes, bookings or instructors containing the entire company history. You can explore the fo...

After creating your programme, Zooza will automatically take you to the Programme Overview page. Here, you can add classes, adjust settings, and review your ...

<!-- Synonyms: delete course, delete programme, remove course, archive course, create session every week, schedule sessions automatically, recurring sessions...

When a client's registration needs to end on a specific future date — for example, they gave notice, their term ends, or you negotiated a final attended sess...

Trial sessions are a great way to show what your programmes have to offer. You will allow clients to get a better understanding of the content and teaching s...

When a client or admin cancels attendance on a session, Zooza records every decision made during the process — whether the deadline was enforced, whether a r...

For adding additional Zooza users, you have a choice of different roles that are set according to how much data about your clients they can see and edit.

A simple guide to get you started