Where to find things in Zooza — quick reference
Can't find something? This page gives the direct path to the most commonly searched items.
Bookings and registrations
| I want to find… | Where to go |
|---|---|
| All bookings across all classes | Clients → Bookings |
| One client's bookings | Clients → search client → open profile → Bookings tab |
| Bookings for a specific class | Activities → Classes → open class → Bookings tab |
| Trial bookings | Clients → Bookings → filter by status: Trial started |
| Waiting list bookings | Clients → Bookings → filter by status: Waiting list |
| My booking link (to share with clients) | Activities → Programmes → open programme → copy the booking URL from the top of the page, or from the class tile |
Payments
The Payments area was reorganised in September 2026. The Inbound hub is gone and its screens are now entries in their own right. If you are looking for something that used to be under Inbound, this is the map:
You used to go to It is now Payments → Inbound → List Payments → Transactions — the ledger of money received, in Cash & Transfer / Card / Direct Debit tabs The unpaired-payments list Payments → Payment reconciliation, and Unpaired is the very first filter Payments → Inbound → Import Payments → Transactions → Import payments Payments → Inbound → Setup Settings → Billing & Payments → Payment collection setup Payments → Inbound → Direct Debit Payments → Direct Debit mandates Reports → Refunds report Payments → Refunds → Issued Transactions has no status filter any more, and that is deliberate: money that has not been matched yet is not in that list at all. It is in Payment reconciliation.
| I want to find… | Where to go |
|---|---|
| All payments received | Payments → Transactions |
| Payments that have not been matched yet | Payments → Payment reconciliation → filter Unpaired |
| A specific client's payments | Client profile → Payments tab |
| Payments for a specific booking | Open the booking → Payments section |
| Unpaid / outstanding clients | Sales & Payments → Payments — the summary dashboard |
| Payment reminders settings | Activities → Programmes → open programme → Automations → Payment Reminders |
| GoCardless inbound payment matching | Payments → Payment reconciliation |
| Bank transfer import (CSV) | Payments → Transactions → Import payments |
| Invoices | Sales & Payments → Invoices |
| Discounts and discount codes | Sales & Payments → Discounts |
Classes and programmes
| I want to find… | Where to go |
|---|---|
| All classes | Activities → Classes (or from inside a programme: Classes tab) |
| Archived classes | Activities → Classes → toggle Show archived |
| Programme settings (payment type, trials, make-up rules) | Activities → Programmes → open programme → Settings |
| Class price | Activities → Classes → open class → Price tile |
| Class capacity | Activities → Classes → open class → Details |
| Sessions for a class | Activities → Classes → open class → Sessions tab |
| All sessions across all classes | Activities → Sessions |
Clients
| I want to find… | Where to go |
|---|---|
| Client list | Clients |
| Inactive clients | Clients → filter by status: Inactive |
| Import clients from a spreadsheet | Clients → Import |
| Client's attendance history | Client profile → Attendance tab |
| Client's documents / consents | Client profile → Documents tab |
Communication
| I want to find… | Where to go |
|---|---|
| Send an email to a class | Activities → Classes → open class → Bookings → Send email |
| Send an email to one client | Client profile → Send message |
| View sent emails | Communication → Sent messages |
| Email templates | Communication → Templates |
| Automated notifications settings | Activities → Programmes → open programme → Automations |
| WhatsApp messages | Communication → WhatsApp |
Settings and integrations
| I want to find… | Where to go |
|---|---|
| Stripe connection | Settings → Integrations → Stripe |
| GoCardless connection | Settings → Integrations → GoCardless |
| Xero / accounting integration | Settings → Integrations → Xero |
| Locations and venues | Settings → Locations |
| Instructors | Team → Instructors |
| User accounts and access roles | Settings → Users |
| Holiday settings | Settings → Holidays |
| Booking widget (embed code for your website) | Publish |
| Your business name, logo, and branding | Settings → Business profile |
| Scheduled payment notification settings (master switch + cooldown) | Settings → Billing & Payments → Payment settings |
Reports
| I want to find… | Where to go |
|---|---|
| Revenue and payment reports | Reports |
| Attendance reports | Reports → Attendance |
| Client reports | Reports → Clients |
| Export to Power BI | Reports → Power BI |
Recover deleted items
Deleted sessions, classes, and registrations can be recovered from Settings → Tools → Trash — they're not permanently deleted immediately.
Related guides
- Programmes, classes, and sessions explained
- Zooza app navigation map — full screen-by-screen reference
- Getting started with Zooza