Online registration

To control how the programme is displayed on your website and how communication with clients is managed, use this setting. It includes three parts:

1. Online registration
2. Customizing the booking form
3. Communication

Online registration

Booking options

In the* Booking options* section you set the visibility on your website and in the booking form.you can control what is visible on your website and in the booking form. If your programme includes a *Trial *or Blocks, you can decide exactly what you want clients to see.

Example: If you don’t want clients to choose between blocks and the full programme, select the Blocks only option.

Multiple bookings for the programme

When you enable multiple bookings for a programme, you can choose whose information you need to collect — only from the main registrant or from every participant.

We also recommend selecting the *Payments are managed by registrant *option in the *Price and Payment *tile. This ensures that all payments for the bookings are grouped under the main booking, using a single variable symbol, and allows clients to pay everything in one transaction.

Other

These settings let you control how long classes remain visible in your booking form in the following situations:

1. When a class reaches capacity – choose whether it should still appear or be hidden.
2. Before the programme starts – set the number of hours in advance when the programme should be hidden from your website’s programme catalogue.

Alert: Hiding the programme before it starts will disable the option to allow late booking in the Price and Payment tile.

How the class start and end dates are written

Added in November 2026. In the same Online booking card you get Start date format and End date format — two independent controls over how the class's start and end read on your website.

Each one offers:

Mode	What you get
Default	However Zooza writes it today. Clearing a control puts it back here
Style	A ready-made style, from short to full
Custom	You pick the parts: weekday, day, month, year, hour, minute

A 12-hour or 24-hour clock can be chosen in either mode, and each control shows a live preview as you set it. The preview is in your own admin language — your customers see the date in the language of the widget they are using.

The format applies to the registration form, the client profile and the map.

You cannot set the connecting words or separators. Zooza uses the right ones for each customer's language by itself, which is the point — a date you hand-punctuated in Slovak would read wrongly in English.

Why the end time looked wrong on a camp

A common report: the booking form shows the start time of the first session but the end time of that first session next to the last session's date, which reads as nonsense on a multi-day camp.

That is because the start and end come from the class definition, not from the sessions — deliberately, since sessions get moved around and most of those moves should not change what the booking form advertises. On a camp where each day is a different length, no single end time can be right.

The fix is to stop showing it. Set End date format to show the date only, or leave the time out altogether, and the form stops claiming an end time it cannot know.

Class settings

Here, you can choose which classes from your list should appear in the menu on your website as available for online registration. This is especially useful when launching a new set of classes and you want to open online registration for multiple classes at once.

Customizing booking form

If you need different field names for this programme’s booking form, you can set them in the *Customizing the Booking Form *section. This is useful when certain programmes require specific field labels that differ from your standard booking form.

Communication

Communication plays an important role throughout the programme. Each booking type has its own specific communication settings, in addition to a standard set of email templates you can use.

Email templates and signature

Select which templates to use for:

1. Confirmation email
2. Lead collection confirmation
3. Session reminders
4. Preset signature

Info: Information about how to work with email templates is available in this manual.

Automatic email reminders

Choose whether the system should send a reminder to participants the day before each session.

Note: The exact time the reminder email is sent can be configured in the message template * Automatic session reminder*.

Notification about upcoming sessions

For Pay-as-you-go programmes only, Zooza provides an additional email notification for upcoming sessions with available slots possible for booking.

Note: This template is to be found in Message templates as* Upcoming Session Notification *template.

Notification to waiting lists about available slot

If your *one-session programme *is full and you allow clients to join a waiting list, you can set up an automatic notification to inform them when a spot becomes available due to a cancellation.

Note: This template is available in message templates as *Automatic waiting list notification.