Skip to main content

Membership Subscription Setup

This guide explains how to set up an ongoing, never-ending membership programme — sometimes called a "Netflix-style" subscription. Clients enrol once, pay monthly on a recurring basis, and stay enrolled until they cancel. This model is common for football clubs, dance studios, gyms, and martial arts schools.

Prerequisites​

  • A programme already created in Zooza.
  • At least one class assigned to the programme.
  • A payment method configured (e.g., Stripe, bank transfer).

Step 1: Set the price type to Membership​

  1. Go to Programmes → select the programme → Edit Settings.
  2. Open the Price and Payment tile.
  3. Set Price type for programme to Membership.
  4. Enter the monthly membership price in the Unit price field.
  5. Save.

Membership pricing charges a fixed amount at a recurring interval, rather than dividing a total term price into scheduled payments.

Step 2: Configure late bookings as automatically confirmed​

Since this is an ongoing programme with no fixed start date, every new booking is technically a "late booking." You want these to be approved instantly without admin intervention.

  1. In the same Price and Payment tile, expand Advanced settings.
  2. In the Late bookings section, select Automatically confirmed.
  3. Save.

This ensures new clients are enrolled immediately and can start attending right away.

Step 3: Set aliquot price to Full programme price​

To charge every new client the same fixed monthly amount regardless of when they join:

  1. In Advanced settings, set Aliquot price calculation to Full programme price.
  2. Save.

This prevents the system from calculating a pro-rata first payment based on remaining days in the month.

Step 4: Uncheck Include Initial Full Scheduled Payment​

By default, Zooza generates an immediate full instalment when a client books. For a subscription model, you typically want the first payment to follow the normal billing schedule instead.

  1. In Advanced settings, uncheck Include Initial Full Scheduled Payment.
  2. Save.

With this unchecked, the client's first payment is generated according to the payment template schedule — not as an extra upfront charge.

Step 5: Create a monthly payment template​

The payment template controls when and how often clients are billed.

  1. Go to the programme's Payment templates section.
  2. Click Add new template.
  3. Set the payment frequency to Monthly.
  4. Set Day of the month when the payment is due to 0.
  5. Save.

Setting the day to 0 means the payment is due on the same calendar day each month that the client originally enrolled. For example, if a client enrolls on the 15th, their payments are due on the 15th of every subsequent month.

Summary of settings​

SettingValue
Price typeMembership
Late bookingsAutomatically confirmed
Aliquot price calculationFull programme price
Include Initial Full Scheduled PaymentUnchecked
Payment template frequencyMonthly
Day of the month when payment is due0

How it works for clients​

  1. The client visits your booking page and selects the membership programme.
  2. They fill in their details and complete the booking.
  3. The booking is automatically confirmed (no admin approval needed).
  4. Their first scheduled payment is generated according to the payment template.
  5. Each month, a new payment is automatically scheduled on their billing day.
  6. The client continues attending until they or the admin cancels the booking.

Cancellation​

To end a membership:

  1. Go to Bookings and find the client's booking.
  2. Change the booking status to Cancelled.
  3. Outstanding scheduled payments are removed. Payments already received are not affected.