Individual sessions for clients on the climbing wall with choice of instructor
Programme - individual, which will only be available for 1 session.
Example: The instructor is available at the climbing wall on Saturdays from 10am-4pm and can take new clients every 60 minutes. What is the procedure for creating such an offer? Is it possible to set up cash/card payment on the spot?
Client
Admin
Instructor
Client
| Before booking |
|---|
| During booking |
| Client selects a programme/class from the menu, fills in the details and submits the form |
| After booking creation |
| Receives a notification that the booking has been completed and a request to confirm the booking (from the system's side, this is a confirmation of entering the correct email address) |
| After booking confirmation |
| Notification is automatically sent with all programme information with the option to log in to the profile - email template: Booking confirmation |
| Session/Session selection |
| Client logs into his/her profile and finds and logs in specific session/session |
After signing up for a session, a debt is created for the client to pay in cash on the spot | | On the session/session | | Comes to the session and pays for it |
Admin
| Before booking |
|---|
| Creates a Pay-as-you-go programme - MANUALCreates a class with sessions, where an session is one lessonSets up a instructor for a class or individual lessonsSets the capacity of the class - this will then be equal to the capacity of the session (i.e. the booking form will allow unlimited bookings for the class, with the possibility that when registering for a specific session, it will guard this and not allow more than the specified number)In the Price and Payment section admin sets the price per session and the payment option CashCreates a template for the confirmation email - Booking Confirmation - MANUALAdds a communication template at the programme level |
| During booking |
| After booking creation |
| After booking confirmation |
| Booking is automatically flagged with the status - Valid programme registrationDebt on booking is 0 as the client will pay per session |
| Session/Session selection |
| Selects the session in the calendarclicks on the Book sessions/session button and searches for a client from the listAfter signing up for the session, the client creates a debt on the booking, which can be settled immediately with a transactional payment |
| On the session/session |
Instructor
| Before booking |
|---|
| During booking |
| After booking creation |
| After booking confirmation |
| Session/Session selection |
| On the session/session |
| Takes attendance on the session |
Records payments at bookings |