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19 docs tagged with "payments"

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Administrative Refund FAQ

An administrative refund is a record in Zooza that a payment has been returned to a client, without triggering a real refund through Stripe or any other paym...

Automatic reminders for payment schedule

If the client has selected payment with a payment schedule in the booking or you have set it up manually, they will always be informed of this obligation in ...

Billable sessions

In programmes using the Booking for the full programme duration type, a client pays for all sessions in the class when they enrol. However, the actual number...

Client Profile 101

<!-- Synonyms: client profile, parent portal, client portal, customer portal, profil klienta, rodičovský portál, klientský profil -->

Discounts

The Discounts screen manages all discount codes, applied discounts, free session credits, and payment template discounts. Use it to create promotional codes,...

Discounts and Sibling Pricing FAQ

<!-- Synonyms: discount code, discount settings, create discount, sibling discount, where are discount codes, discount code not working, slevový kód, kde nas...

Email-notification payment matching

<!-- Synonyms: email payment matching, bank email notifications, payment notification email, automatic payment matching, pair bank account, bank pairing, pár...

Importing bank payments via CSV

<!-- Synonyms: import payments, CSV import, bank statement import, bulk payment import, upload bank transactions, importovať platby, import platieb, bankový ...

Invoices

The Invoices screen lists all generated invoices across your bookings. Use it to search, filter, download, and export invoices.

Payment Correction vs Refund Guide

Zooza provides two ways to adjust a payment on a booking: Edit payment (correction) and Refund. Choosing the wrong action creates phantom transactions in you...

Payments

The Payments screen is the central hub for managing all financial transactions. It provides an overview of received payments, outstanding balances, unpaid bo...

Price and payment setup

<!-- Synonyms: setting the price, course pricing, programme pricing, nastavenie ceny, cena programu, platobné nastavenia -->

Refund a Stripe payment — step by step

When a client paid online via Stripe and you need to return the money, you have two options: refund through Zooza (which handles Stripe automatically), or go...

Set up split invoicing for downpayments

E.g. in Hungary and Romania and other countries, tax law requires that an invoice is issued within approximately 8 days of each payment received. When a clie...

Stripe Integration FAQ

Zooza connects via Stripe Connect. All new connections use a Stripe Standard account — you get your own full Stripe account and manage it directly at dashboa...