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Consents and agreements (GTC, GDPR)

Zooza lets you add consent checkboxes or agreements to your booking and order forms — for example, terms and conditions, GDPR data processing consent, or marketing opt-in. You can configure each consent separately, choose how it is displayed, and limit it to specific programmes.

Consents given by clients are stored on their profile with a timestamp and version number.

Go to Settings → Consents & Agreements.

Screenshot — Consents & Agreements list

The list shows all configured consents. Each card displays:

  • The consent name
  • Where it appears (Booking form or Order form)
  • The consent type (Check box, Yes or No, or automatic)
  • Filter buttons to browse bookings by consent status

Click Add to create a new consent, or Edit on an existing card to modify it.

Screenshot — consent edit form

The internal name displayed when the client opens the consent detail page (after clicking the link in the booking form). This is not visible on the form itself.

The text displayed directly in the booking form. This is what clients see when registering.

If you want clients to be able to read the full consent text before agreeing, include the dynamic tag *|AGREEMENT_URL|* in this field as a link:

<a href="*|AGREEMENT_URL|*">More</a>

Zooza replaces *|AGREEMENT_URL|* with a link to the consent detail page. Clients click More to read the full text before confirming.

Alternative — link to your own website: If your T&C are already published on your website, replace the tag with your URL directly:

<a href="https://yourwebsite.com/terms">Terms and Conditions</a>

In this case, the Consent text field below is not used.

Consent text​

The full text of the consent, shown on a separate page when the client clicks the link. Supports rich text (bold, lists, links). Leave this empty if you link to an external page instead.

Screenshot — consent type dropdown

TypeHow it works
No separate confirmation neededConsent is implicit — by clicking the registration or order button, the client automatically agrees. No checkbox is shown.
Check boxA checkbox appears in the form. The client must tick it to proceed.
Choose Yes or NoThe client explicitly selects Yes or No. You can filter bookings by which answer they chose.

Require from​

Controls which bookings the consent applies to:

  • All bookings — the consent appears on every booking form regardless of programme.
  • For select programmes — the consent only appears for the programmes you choose from the list.

Screenshot — programme selector

This is useful when some consents are only relevant for specific programmes — for example, a photo consent for in-person classes but not for webinars, or special T&C for summer camps.

Each consent in the list has Filter bookings buttons. Click one to jump to the bookings list filtered by that consent status:

  • Has consent / No consent — for checkbox-type consents
  • Accepted / Declined / No consent — for Yes/No-type consents

This makes it easy to follow up with clients who have not yet given consent.

Viewing consents on a client profile​

All consents a client has given are recorded in the client detail under Consents given by client.

Screenshot — client consents detail

The table shows:

ColumnDescription
ConsentThe consent name (links to the full text)
Consent versionVersion number (increments when you update the consent text)
Consent version valid fromWhen this version of the consent took effect
MandatoryWhether consent was required
AgreedWhether the client agreed (Yes/No)
TypeHow consent was collected (Booking button, Checkbox, Yes/No)
Date consent givenTimestamp of when the client gave consent
Revoke dateIf consent was revoked, when

Note: The consent record shows "These consents apply to all client bookings." — a consent given during any booking applies across the client's profile, not just that one booking.

Each time you make a significant change to the consent text, Zooza creates a new version. The version number and effective date are stored with each client's consent record. This provides an audit trail for GDPR compliance.

If you update the consent text and need clients to re-accept it, you will need to contact them separately — Zooza does not automatically prompt existing clients to re-consent when a new version is published.